Cookie & Privacy Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us provide a better user experience, remember your preferences, and analyse site performance.

2. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., login authentication, security).
• Analytical/Performance Cookies: Help us analyse website traffic and usage (e.g., Google Analytics).
• Functional Cookies: Enable personalisation and enhanced functionality (e.g., remembering language settings).
• Targeting/Advertising Cookies: Track user activity to display relevant advertisements.

3. How We Use Cookies

• Improve website functionality and security
• Analyse visitor traffic and behaviour
• Personalise user experience
• Provide relevant advertisements

4. Managing Your Cookies

You can manage or disable cookies in your browser settings. However, blocking essential cookies may affect website functionality.

5. Changes to This Cookie Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

6. Contact Us

If you have any questions, contact us at:

• Email: enquiries@message-labs.io
• Address: Message Labs Limited, International House, 64 Nile Street, London, N1 7SR

1. Who We Are

• Company Name: Message Labs Limited
• Registered Address: International House, 64 Nile Street, London, N1 7SR
• Company Registration Number: 15918595
• Data Protection Officer: Kevin Wooldridge
• Email: enquiries@message-labs.io

2. What Personal Data We Collect

• Identity Data (e.g., name, job title)
• Contact Data (e.g., email, phone)
• Technical Data (e.g., IP address, browser type, cookies)
• Usage Data (e.g., site interactions)
• Marketing Preferences (e.g., newsletter settings)

3. How We Collect Your Data

• Visiting our website
• Contact via forms, email, or phone
• Newsletter sign-up
• Interacting with our social media
• Using our services

4. How We Use Your Data

• Provide and improve our services
• Process transactions and inquiries
• Analyse website traffic
• Send marketing (with consent)
• Comply with legal obligations

5. Legal Basis for Processing

• Consent (e.g., marketing)
• Contract (e.g., services you request)
• Legal Obligation
• Legitimate Interest (e.g., analytics, fraud prevention)

6. Data Sharing & Third Parties

We may share data with:

• Service providers (e.g., hosting, analytics, email tools)
• Law enforcement (where legally required)
• Third-party tools (e.g., Google Analytics, CRM)

We do not sell or rent personal data.

7. International Data Transfers

If we transfer data outside the UK, we use UK GDPR-compliant safeguards.

8. Data Retention

We retain data only as long as necessary, based on legal requirements, business needs, or consent withdrawal.

9. Your Rights

• Access, correct, or delete your data
• Withdraw consent
• Object to marketing
• Request data portability

To exercise your rights, email us at enquiries@message-labs.io.

10. Cookies & Tracking

We use cookies to enhance user experience. See our Cookie Policy for more.

11. Security Measures

We apply security measures like encryption, access controls, and audits to protect your data.

12. Changes to This Privacy Policy

We may update this policy. Changes will be posted with an updated revision date.

13. Contact & Complaints

Contact us at:

• Email: enquiries@message-labs.io
• Address: Message Labs Limited, International House, 64 Nile Street, London, N1 7SR

If you are not satisfied, you may contact the UK ICO at www.ico.org.uk.